Gooch Family Fun!

These Malibu Boats (@MalibuBoats) action photos of long time Malibu owners, Carl & Cricket Gooch from Olive Branch, MS were sent to us from Kerri Johns at our Malibu TN factory. Cricket tells us “We both love to surf on the Malibu wake but I also love to wakeboard and Carl loves to Sky Ski!” These were taken behind their 2007 Wakesetter 23 LSV. Looks like a blast!!

Thank you Kerri, Cricket and Carl for sharing these awesome shots with us!

If you capture or come across a cool Malibu Boats-related photo like this one let us know. We would love to post it on the Malibu Boats Blog and Flickr Channel. We will even Tweet about it on Twitter and add it to the ever-changing Malibu Boats Screen Saver. You can also submit your photo or video through our Malibu iPhone App.

E-mail blog@malibuboats.com with links and/or images. Also make sure to include the name of the person who took the shot and give us a short description of the photo's contents. If you do not know this information and you are only forwarding a link, we can track it down. Thanks!

Tags: Malibu Boats | Gooch Family | Wakesetter 23 LSV | wakeboard boat | wakeboard boats | wakesurf boat | wakesurfing | sky ski | boat owner | Malibu boat owner | Malibu Family

Malibu Boats Dealer Awarded Best Promotion of the Year

Malibu Boats (@MalibuBoats) Detroit, MI Dealer Skier’s Pier was recognized with the 2010 Water Sports Industry Best Promotion of the Year Award. Water Sports Industry Association (WSIA) presented the award on September 10th at the Wakeboarding Magazine Wake Awards at Surf Expo in Orlando, FL.

Additional Links
Water Sports Industry Association Web Site

Water sports industry manufacturers cast their votes for Skies Pier as a dealer/retailer who establishes favorable publicity and/or sales through unique advertising, consumer events, contests, competitions, drawings, or raffles. The event that pushed the Pier to the top spot for this WSIA Leadership Award was the King of Darkness night jump they put on this summer. This Skier’s Pier event debuted at Groveland Oaks County Park in Holly, MI on July 17, 2010. Professional water ski jumpers from around the world performed amazing jumps behind Malibu ski boats for a chance at the $20,000 purse. It was a huge success for the long-time Malibu Boats dealer.

When asked about this latest award, Co-owner of Skier’s Pier, Joe Wolf, had this to say. “Just like Malibu we like to set ourselves apart from the competition! It's really exciting to be singled out as hosting the best industry promotion of the year! Exactly what we wanted - bringing a unique high-energy format that kept people entertained with world class performances. Athletes, audience, and obviously the manufacturers thought we pulled it off!”

WSIA honored the water sports industry's best retailers and manufacturers with a variety of 2010 Leadership Awards for outstanding efforts in advertising, promotions, and branding. Skier’s Pier received the 2010 WSIA Best Promotion of the Year honor during the Wake Awards on Friday, September 10, 2010 at Surf Expo in Orlando, FL.

If you are in the Detroit Area visit Malibu Boats Dealer Skier’s Pier to experience the Malibu Difference in the 2011 model line-up.

Tags: Malibu Boats | Skiers Pier | Best Promotion | WSIA | Malibu Dealer | award | night jump | King of Darkness | leadership

Malibu Dealer Awarded Breakout Retailer of the Year

Malibu Boats (@MalibuBoats) Seneca, SC Dealer JC Sports was recognized with the 2010 Water Sports Industry Breakout Retailer of the Year Award. Water Sports Industry Association (WSIA) presented the award on September 10th at the Wakeboarding Magazine Wake Awards at Surf Expo in Orlando, FL.

Additional Links
Water Sports Industry Association Web Site

Water sports industry manufacturers cast their votes for JC Sports as a dealer/retailer who has gained an exceptional awareness of market influences, resulting in a significant increase in sales. JC Sports made their case for this honor with an amazing year! Not only did they earn another Exceptional Customer Service Award from Malibu Boats, but they have added social media to their bag of customer relationship tools. Jeff Crouch, owner of JC Sports, is keeping in close contact with his boat owners on Facebook and Twitter in addition to the traditional personal communication JC Sports is known for. Crouch is seeing the extra time and effort he is putting into his customer relationships reap rewards in the form of sales and leadership awards like this one.

When asked about this latest award, Owner of JC Sports, Jeff Crouch, had this to say. “Winning the 2010 WSIA Leadership Award as Breakout Retailer of the Year is a tremendous honor. Being recognized by our industry peers for our hard work, dedication to our sport, and resiliency during the economic downturn is not only a testament to our organization, but to the quality of the industry partners we have.”

WSIA honored the water sports industry's best retailers and manufacturers with a variety of 2010 Leadership Awards for outstanding efforts in advertising, promotions, and branding. JC Sports received the 2010 WSIA Breakout Retailer of the Year honor during the Wake Awards on Friday, September 10, 2010 at Surf Expo in Orlando, FL.

If you are near Northwestern South Carolina visit Malibu Boats Dealer JC Sports to experience the Malibu Difference in the 2011 model line-up.

Tags: Malibu Boats | JC Sports | Breakout Retailer | WSIA | Malibu Dealer | award | social media | customer service | leadership

Malibu Boats Voted Manufacturer of the Year

Malibu Boats (@MalibuBoats) was announced as the 2010 Water Sports Industry Manufacturer of the Year by the Water Sports Industry Association (WSIA) September 10th at the Wakeboarding Magazine Wake Awards at Surf Expo in Orlando, FL. This 2010 WSIA Leadership Award joins a 3rd consecutive NMMA CSI Award for Customer Service Excellence as well as 19 Boat of the Year Awards in the Malibu Boat trophy case.

Additional Links
Malibu Boats WSIA Award on YouTube
Malibu Boats WSIA Award on Flickr

Water sports retailers, dealers and operators overwhelmingly cast their votes for Malibu Boats as a manufacturer who continues to reinvent themselves with new product design and technology. Malibu Boats separated themselves from the pack with inspired innovations like the weightless fold-down Illusion G3, the acquisition of the Titan Wake Accessories and their bold move to bring tower production in-house. Other industry-altering firsts like the Patented Power Wedge, the MaliView Dash and Entertainment System and sport-specific hull design must have added up in the minds of voter. Couple these cutting edge products with Malibu’s recently released 2011 Sunscape and Wakesetter 247 LSVs as well as the new Malibu Touch Command (MTC) projective capacitive touch screen and Malibu was the obvious choice.

When asked about this latest award, Vice President of Sales and Marketing for Malibu Boats, Paul Singer, had this to say. “I would like to thank the industry’s retailers for this honor! It’s a great feeling to be recognized as an originator of cutting-edge products, especially by those who know wakeboard boats best.”

WSIA honored the water sports industry's best retailers and manufacturers with a variety of 2010 Leadership Awards for outstanding efforts in advertising, promotions, and branding. Malibu Boats received the 2010 WSIA Manufacturer of the Year Award during the Wake Awards on Friday, September 10, 2010 at Surf Expo in Orlando, FL.

Visit your local Malibu Boats dealer to experience the Malibu Difference in the 2011 model line-up.

Tags: Malibu Boats | WSIA | awards | leadership | Manufacturer of the Year | Surf Expo | Wakeboarding Mag | wakeboard boats | ski boats | wakeboard boat | Wake Awards

Jason Pini in Penang

These Malibu Boats (@MalibuBoats) beautiful photos were sent to us from Malibu Boats Australia. These breath taking shots are by Malibu boat owner Jason Pini in Penang. Jason tells us “some pics from last weekend, we took the boat to the outer reef, then parked at one of the islands for lunch. Just a morning with the grandads and kids. It’s pretty amazing to ski over the reef, you spend more time watching the fish and coral than working your next trick”.

Thank you Jason, David and Simon!!

If you capture or come across a cool Malibu Boats-related photo like this one let us know. We would love to post it on the Malibu Boats Blog and Flickr Channel. We will even Tweet about it on Twitter and add it to the ever-changing Malibu Boats Screen Saver. You can also submit your photo or video through our Malibu iPhone App.

E-mail blog@malibuboats.com with links and/or images. Also make sure to include the name of the person who took the shot and give us a short description of the photo's contents. If you do not know this information and you are only forwarding a link, we can track it down. Thanks!

Malibu Boats Earns 3rd Consecutive NMMA CSI Award

Malibu Boats (@MalibuBoats) is being recognized for outstanding customer service again this year with the 2010 Marine Industry CSI Award from NMMA.

The National Marine Manufacturers Association (NMMA) announced Malibu Boats as the recipient of the 2010 Marine Industry CSI Award. That makes it 3 years in a row for the world’s best selling ski and wakeboard boat manufacturer. This latest award joins Malibu's 19 Boat of the Year Awards in the trophy cabinet. Malibu Boats was recognized for excellence in customer satisfaction, as part of NMMA’s Customer Satisfaction Index (CSI) program.

Malibu Boats will be acknowledged during the annual Industry Breakfast at the 2010 International Boat Builders’ Exhibition and Conference (IBEX), Tuesday, September 28 at the Kentucky Exposition Center.

The Marine Industry CSI Awards program honors participating manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award recipients achieved and maintained an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by customers purchasing a new boat or engine during the period between April 1, 2009 and March 31, 2010. Participating manufacturers must survey all new boat buyers during this period. For this reporting period, the program surveyed more than 40,000 consumers.

“We are extremely proud to receive this award three years in a row, but the real reward, for us, is the strong customer relationships and brand loyalty we enjoy,” explains Paul Singer, Vice President of Sales & Marketing for Malibu Boats. “We have a great team in place who pride themselves on serving the customer completely.”

“It’s important to be able to recognize boat and engine manufacturers that have maintained a focus on customer satisfaction as it’s the cornerstone of our industry’s future,” notes Terry Leitz, NMMA’s director of CSI programs. “CSI Award recipients make a commitment to improve the customer experience thereby reinforcing not only their own reputation for quality but for the industry as a whole.”

NMMA launched its CSI program in 2001 to provide boat and engine manufacturers with an independently measured, cost-effective means of improving customer satisfaction in the boating industry. Since the program’s inception, more than 600,000 surveys have been sent out to new boat and engine customers, allowing participating manufacturers to monitor customer satisfaction on an ongoing basis, and to benchmark themselves against the industry and their competitors.

Tags: Malibu Boats | NMMA | CSI | IBEX | customer service | award | customer service excellence | consecutive awards | boat+owners | buying boat | wakeboard boats | ski boats

Will Asher Captures Another Win at 3 Sisters!

It's a good thing Team Malibu Boats (@MalibuBoats) World Champion Pro Men's Slalom Skier Will Asher (@WillAsher) is always in the water, cause he's on fire this season! Will just added another victory at the 3 Sisters ProAm Championships in Wigan, England. And Team Malibu Boats world-class slalom skier Thomas Degasperi earned a 2nd place finish!

Will not only won the 3 Sisters ProAm, he set a new course record of 4 @ 41 off. This latest podium-topping finish joins a 1st at the Malibu Open, 1st at the Global Invitational and 1st at the Princess ProAm!

Keep it up Team Malibu! We're pulling for you!

Tags: Malibu Boats | 3 Sisters | Wigan England | Will Asher | Thomas Degasperi | slalom skiing | water skiing | Team Malibu | Malibu Open | Global Invitational | Princess Pro Am | ski boat | ski boats